Personal Data Protection Notice

Personal Data Protection Notice


Effective Date: 25/03/2025

Personal Data Protection Notice

1. Introduction

REF Solutions ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Notice explains how we collect, use, share, and safeguard your information in accordance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations.

By using our services or interacting with us, you acknowledge and agree to this Notice.


2. What personal data we collect

We may collect the following types of personal data:

  • Identifiers: Name, email address, phone number, mailing address

  • Financial information: Payment details (processed securely, not stored by us)

  • Technical data: IP address, device type, browser information

  • Usage data: Pages visited, interaction with our website/services

  • Other information you provide: Customer inquiries, feedback, survey responses

We do not knowingly collect data from children under 16.


3. How we use your personal data

We collect and process your data for purposes such as:

  • Providing and improving our services

  • Processing transactions and payments

  • Responding to inquiries and support requests

  • Marketing and promotional communications (with opt-out options)

  • Legal compliance and fraud prevention

We do not sell your personal data. Your information is shared only when necessary for business operations or legal obligations.


4. How we share your data

We may share personal data with:

  • Service providers (e.g., payment processors, cloud storage, analytics tools)

  • Legal authorities (if required by law, court order, or for fraud prevention)

  • Business partners (only with your consent for joint offerings)

We ensure all third-party partners comply with relevant privacy laws and security standards.


5. Your rights & choices

Depending on your location, you may have the following rights:

  • Access & Correction: Request a copy of your data and correct inaccuracies

  • Opt-Out of Marketing: Unsubscribe from emails at any time

  • Delete Your Data: Request deletion of your personal information (subject to legal limitations)

  • Do Not Sell My Info: We do not sell data, but California residents can request further details

To exercise your rights, contact us at [Insert Contact Email].


6. Data security measures

We implement industry-standard security measures, including:

  • Encryption and secure storage of sensitive data

  • Multi-factor authentication (MFA) for access controls

  • Regular security audits and system updates

While we strive to protect your information, no method of transmission over the internet is 100% secure. Users share data at their own risk.


7. Data retention

We retain personal data only as long as necessary for business, legal, and security purposes. Once no longer needed, data is securely deleted or anonymized.


8. Cross-border data transfers

If we transfer your data outside the U.S., we ensure it receives adequate protection, in compliance with applicable laws.


9. Updates to this Notice

We may update this Notice periodically. Any changes will be posted with an updated "Effective Date." Continued use of our services constitutes acceptance of the revised Notice.


10. Contact information

For privacy-related inquiries, please contact us at:

Email: hamipartners@gmail.com 
Mail: [Insert Company Address]


By using our services, you agree to the terms outlined in this Notice.

REF Solutions


1. Houston, Texas, USA

2. Ho Chi Minh City, Vietnam

Hotline +84 912291129

Email: hamipartners@gmail.com 

 

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